STEEL CITY Tough Times Jacket

Returns & Refunds Policy

All Sales Are Final.

Due to the unique nature of our inventory — including pre-owned, vintage, repurposed, and limited-stock new items — we do not offer returns, refunds, or exchanges.

Please read all product descriptions carefully and double-check sizing, condition notes, and photos before completing your purchase.

Need help before you buy? No problem.

Reach out to us at thatsmemiked@gmail.com and we’ll gladly answer any questions or provide additional info if needed.

Exceptions (if any):

If an item arrives damaged due to shipping, please contact us within 3 days of delivery with clear photos of the packaging and item. We’ll assess on a case-by-case basis and may offer a replacement (if available) or store credit.

Thanks for supporting small business and shopping The Eclectic Company — where style comes with soul, not return labels.

Shipping Policy

Shipping Zones:

We currently ship within the United States only.

Shipping Rates:

Orders under $100:

Standard 3–7 Day Ground Shipping – $6.99

Orders $100 and up:

Standard 3–7 Day Ground Shipping – FREE

All orders are processed and shipped within our standard turnaround time. You’ll receive tracking information via email once your order has been fulfilled.